Website Coordinator

The elected Officers and the appointed Coordinators (3-year term) are the Service Panel members of the Southern California World Service (SCWS) Assembly. The Coordinators act in accordance with the spiritual principles of Al-Anon Family Groups while conducting the duties of their position for the Area. The Coordinators accept additional demands on their time and possess some special skills relevant to their position. Members of Al-Anon in SCWS who also are members of A.A. are ineligible to hold Al-Anon service positions that vote in matters affecting another group or Al-Anon or A.A. as a whole.

Eligibility and Qualifications

  • Must reside in the Southern California Area during their entire panel term.
  • Must be in good financial standing with the Area.
  • Past or current Group Representative experience is preferred but not necessary.
  • Active member of Al-Anon in CA(S) with good organizational skills and ability to pay attention to detail. 
  • Must have knowledge in maintaining and revising websites and sending bulk mail services messages.
  • Must have knowledge in maintaining and administrating systems used by SCWS Area, including online meeting platforms, email systems and email distribution systems, software systems such as Microsoft, Adobe Acrobat, Google Suite, and online subscriptions for the various software tools used by the Area.
  • Must have advanced computer skills and the ability to provide support for projecting for projecting presentations and documents onscreen at SCWS events and using presentation software and audio/visual projection devices. 
  • Knowledge of WordPress, HTML, CSS and listserv messaging are required. 
  • Should have a thorough understanding of the 12 Steps, Traditions, and Concepts, current Al-Anon/Alateen Service Manual, Knowledge-Based Decision-Making (KBDM), Area and World Service structure, SCWS Policies and Procedures Handbook, and SCWS Bylaws. 
  • Must maintain confidentiality of non-public information.
  • Able to communicate effectively.
  • Able to prioritize and work independently and as a team member. 
  • Willing to work cohesively with other Service Panel members.
  • Able to separate opinion from facts and remain impartial and neutral.
  • Can support and effectively communicate Area and World Service Conference (WSC) decisions and their implementation objectively, even if not in personal agreement with the group conscience.  
  • Is accessible, available, responsive, and flexible.

Official Duties and Responsibilities

  • Maintain and update the SCWS website to keep it current. Updates include but not limited to: home page updates (carousel) calendar of events updates, Bulletin, Alateen updates, postings prior to and after Assembly and Area World Service Committee (AWSC) meetings, Motions and Minutes, financial reports, presentations. All changes and/or updates must be approved by two Officers prior to posting.
  • Maintain Google Workspace, create email accounts for Committee members, and reset passwords on request.  Ensure Service Panel members are receiving emails sent through the site. Maintain and update password-protected webpages for Officers and Service Panel members.
  • Work closely with the Technology Coordinator to coordinate all technology design issues and facilitate in-person and hybrid meetings. Provide back-up support to the Technology Coordinator as needed.
  • Create and update website forms, fliers, and notices, as requested. 
  • Run reports for Group Records, Treasurer, and AAPP and others as needed.
  • Updates contact information on website for pertinent AWSC members (i.e., DRs, Service Panel members, AIS/LDC offices, etc.)
  • Create and process registration forms on the website for Area meetings, as needed. For Assemblies, coordinate with Group Records Coordinator to ensure that all currently registered Group Representatives (GR) are qualified to vote.
  • Routes incoming emails and forms to appropriate Service Panel members.
  • Verify subscriptions to the SCWS listserv that are submitted through the website. 
  • Acquire and post presentations (PowerPoint, PDFs, audio and video, and Internet resources) from Officers to add to the SCWS website, as needed. 
  • Provide Zoom support for Officers and Technology Coordinator for Area meetings as needed.
  • Respond quickly to Officer requests to send out bulk mail service messages.
  • Send bulk mail service messages (after ensuring proper translation into Spanish) as needed. 
  • Support for software and applications used by the Service Panel, including but not limited to: WordPress (Elementor, WP Forms), Blue Host, GoodStack, Adobe, Deepl, Canva, MailChimp, Google, and Zoom.
  • Serve as the primary point of contact with WSO for Web Coordinators and AFG Connects. Communicate with Area Officers and others about these matters, as appropriate.
  • Present oral report for each SCWS Service Panel meeting, AWSC meeting, and Assembly, and include written report in  SCWS Bulletin.
  • Attend all SCWS regularly-scheduled and/or special Area meetings (i.e., Service Panel, AWSC, Assemblies, Sharing of Service (SOS), see schedule below) both in-person and/or virtual formats. 
  • Reply to all emails within 48 to 72 hours. Participate fully and promptly in any phone calls, email discussions, assignments, and other conference calls or Zoom meetings.

Equipment, Technology, and Skills Required

  • Computer, printer, scanner, high-speed internet access, and use of appropriate software and Google apps. (Software provided by Area.)
  • Must be adept with email (especially handling attachments); creating and modifying documents using Google apps.
    • Prepares written reports and meets deadlines.
    • Protects security and confidentiality of documents and information.
  • Must be able to maintain and update Area Website and Google Workspace.
  • Provide support for other technology applications used in the area.

Anticipated Time Commitment of this Position

Respond to email daily and routine processing of requests

1-3 hours/week

Maintain and update website

5-10 hours/week

Prepare prior to, set up and run virtual component of electronic and hybrid Area meetings, as needed

2-4+ hrs/per event

Attend at Service Panel, AWSC meetings, Assembly, SOS (6 to 7 hours each + travel time)

8 times/year

Special projects  (including sending bulk email messages)

As needed

Preparation

  • Read Guideline G-40, Al-Anon Service Arm Websites.
  • Meet with outgoing SCWS Website Coordinator for orientation and training. Assistance will be provided during transition. 
  • Detailed procedures will be provided at Turnover Meeting.

Reimbursements

  • Mileage incurred in travel to required Area meetings (see table below) are reimbursable at current approved mileage rate (with required documentation).
  • Needed supplies and materials reimbursed by Area, with required documentation.
  • Reimbursement requests are due within 45 days after the expenditure and must include all receipts and appropriate documentation, using the Expense and Mileage Reimbursement Request Form.
  • May claim reimbursement for one approved service event outside the SCWS Area during three-year term. The form for requesting a service panel event is on the password-protected section of the scws-al-anon.org website. (Makes own travel arrangements within budget guidelines.) Written report of experience must be submitted with reimbursement form.

Mandatory Area Meeting Attendance

Meetings Months Days Time
SCWS Service Panel January, May, July, October Saturday 9:00 AM to 12:00 PM
Area World Service Committee (AWSC) February, August 3rd Saturday 9:00 AM to 4:00 PM
DR Workshop February, August 1st Saturday 1st Saturday
GR Workshop May, November 1st Saturday 10:00 AM to 12:00 PM
Area Assemblies May, November 3rd Saturday 9:00 AM to 4:00 PM

Encouraged Area Meeting Attendance

Meetings Months Days Time
Sharing of Service (SOS) January 3rd Saturday 10:00 AM to 4:00 PM
Longtimer's Event Last year of 3-year panel 3rd Saturday 10:00 AM to 4:00 PM

Revised: 08/2026

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